NOC – Custom, Highly Skilled

Proactive, 24x7x365 monitoring of your environment to maximize uptime and performance

Network Operations Center (NOC) monitoring involves the continuous surveillance and management of your organization's network infrastructure and systems, providing real-time insights and proactive responses to potential issues. Based on multiple proven platforms, advanced correlation services, and multiple alerting options, Sentinel’s 24x7x365 NOC monitoring emphasizes reliability and optimal performance so your organization can deliver better services, enhance customer satisfaction, and drive overall business success.

Our highly skilled team monitors your critical systems, including networks, servers, and applications, and generates regular reports featuring detailed analyses and insights into your day-to-day operations. Any changes made to system configurations and network devices are automatically backed up to allow for restoration.

Strategize

  • Reporting (Inventory, Utilization, Performance, Trends, SLAs)
  • Regularly scheduled Customer Success Management meetings
  • Recommendations for any areas of concern
  • Recurring reviews to ensure your IT is aligned with your business goals

Monitor

  • Availability / Uptime / Application Performance
  • CPU, Memory, Disk Space, and Latency
  • Hardware and Software Health and Performance Reporting

Remediate

  • Aggregate, correlate, and rate alarms and risk for response
  • 24x7x365 engineer support for all areas of technology
  • Industry-leading SLAs

Benefits

Enhanced Network Reliability

Sentinel’s NOC monitoring ensures the stability and reliability of your organization's network by identifying and resolving issues before they escalate. This proactive approach minimizes downtime and disruptions, leading to improved operational efficiency.

Real-time Performance Insights

Sentinel’s NOC provides real-time data and insights into network performance and utilization. This enables your IT team to optimize its network resources, identify capacity issues, and plan for future scalability requirements.

Cost Savings

By proactively addressing network issues, your organization can avoid costly downtime and reduce the need for emergency troubleshooting. Additionally, efficient and stable resource utilization leads to cost savings in the long run.

Enhanced Customer Experience

A stable and reliable network translates to a better customer experience. Sentinel’s NOC monitoring ensures your services are consistently available, meeting customer expectations and improving satisfaction levels.

Centralized Monitoring and Reporting

Sentinel’s NOC centralizes network management, providing a comprehensive view of your entire infrastructure. This simplifies monitoring, analysis, and reporting processes, making it easier for your IT team to manage its complex network(s).

Streamlined IT Operations

Our NOC can help with the automation of various network management tasks, reducing the burden on your IT staff. This allows your organization to focus more on strategic initiatives and critical tasks that drive business growth.

Predictive Analysis

Advanced NOC features use machine learning and AI algorithms to predict potential network issues. By addressing problems before they occur, your organization can maintain a highly available and reliable network.

Continuous Improvement

The data and insights gathered from Sentinel’s NOC enable your organization to identify recurring issues and patterns. This feedback loop aids in continuous improvement of the network infrastructure and IT processes.