Case Studies
True tales of customer success with Sentinel
Software Company Improves Their Infrastructure
Environment
The customer was separating from their parent company, and therefore needed to create an all new environment and infrastructure as they moved into a new office.
Challenge
The customer previously relied on their parent company for all technology needs and support. As they ventured out on their own, the customer wanted to build an entirely new cloud-based infrastructure complete with unified communications, email, backup, disaster recovery as well as maintenance and support services. They also required cloud hosting for their SaaS product.
Solution
Sentinel built and installed an integrated computing, networking and storage solution for the customer located in the cloud. This converged infrastructure platform is highly available and scalable to provide the feeling of a public cloud experience with all the benefits of a private cloud performance. Sentinel’s Managed Services deliver monitoring, maintenance and support to the customer’s environment to ensure it remains fully optimized and accessible.
Results
The new environment helped the customer smoothly transition into an infrastructure that was faster, more agile and customized to their specific needs. The hosting and support Sentinel provided for the customer’s product enhanced its functionality and speed, leading to higher consumer satisfaction. Sentinel also developed complex security features such as micro-segmentation for their product in order to meet the strict compliance requirements of the customer’s healthcare clients. Since the transition, the customer has acquired other companies and more than doubled in size. Sentinel’s scalable infrastructure and role as the customer’s primary IT solutions and support provider has enabled us to easily expand and manage the environment as they continue to grow.