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Case Studies

True tales of customer success with Sentinel

At Sentinel, we build technology solutions to solve business needs. Maximize a customer's investment in technology, while building secure paths for the future. Resolve business issues to build competitive advantages. Learn more about how Sentinel projects yield positive results!

Sentinel Serves a Security Upgrade to a Restaurant Group

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Customer

Based in the Midwest, this restaurant group has spent over 35 years providing unparalleled hospitality, quality food, and value to diners through several different concept restaurants.

Environment

The customer’s environment was largely comprised of Google solutions, including email, security, and multi-factor authentication. They were operating with firewalls from Versa as well as endpoint protection through CrowdStrike.

Challenge

After experiencing a security breach, the customer sought to harden their defenses and turned to Sentinel for help. An initial investment in Sentinel’s ActiveDefense SOC (Security Operations Center) and SIEM (Security Information and Event Management) with Splunk provided advanced 24x7x365 monitoring that significantly improved their level of protection. The customer added Sentinel NOC monitoring shortly after that. Sentinel then conducted a complimentary Zero Trust Workshop, which identified security gaps and offered guidance on ways the customer could further strengthen their security posture.

Solution

The results of the Zero Trust Workshop inspired the customer to refresh and upgrade much of their security infrastructure by developing a strategy with the Sentinel team. Rather than continue to use security solutions from a variety of vendors, each with their own licensing and integration challenges, it made the most sense to shift a majority of their IT environment to Cisco solutions that would be covered under a single networking and security Enterprise Agreement (EA). This Cisco EA included:

  • Cisco XDR (Extended Detection and Response) to collect and analyze data throughout multiple security layers to identify and stop threats faster and easier than ever
  • Cisco ISE (Identity Services Engine) to create and enforce secure network access policies for users and devices
  • Cisco DUO to defend against identity-based attacks through multi-factor authentication and innovative access management
  • Cisco Meraki MDM (Mobile Device Management) to simplify the onboarding and securing of user devices and endpoints
  • Cisco Secure Endpoint to deliver advanced EDR (Endpoint Detection and Response) protection that includes forensics, XDR integrations, and threat hunting
  • Cisco Email Security to help eliminate malware, phishing attempts, and spam from inboxes while also providing end-to-end email encryption to protect sensitive information
Cisco XDR formed the core of this project, as the other new solutions could all be run and managed through the XDR dashboard.

Results

The new solutions deployed by Sentinel significantly strengthened the customer’s security posture, and elevated their maturity level within the Zero Trust framework. A majority of their security infrastructure is now under a single Cisco EA contract with do-not-exceed pricing, which not only makes it easier for them to manage, but saves money in the long run. The streamlining of the customer’s security around Cisco solutions has also simplified operations for their security team, particularly since the solutions are integrated into the XDR dashboard. They are now more protected than ever against all types of threats, and look forward to further enhancements in the future.

Given the large size and complexity of this project, the overall implementation went very smoothly. The customer has not notified Sentinel of any major issues since the deployment, and feedback has been overwhelmingly positive. Additional engagements with Sentinel are being planned, including upgrades to the customer’s collaboration solutions and phone system.

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