The customer is a nation-wide organization that was supported by a technology platform consisting of older servers and network equipment.  The customer had virtually no full-time IT support on staff.

Sentinel first performed a complete assessment of all server and network equipment along with a verification of software and release level information.  Sentinel ultimately recommended Cisco UCS servers and the latest release of VMWare virtualization software to stabilize the computing environment.  The new network design included Cisco switching that allowed for higher bandwidth applications and faster response across all applications for the customer’s end users.  The compute and network solution was deployed by Sentinel’s professional services engineers.  The project was sold with a premium managed services support agreement where Sentinel manages both the compute and network platforms.

The customer’s computing environment enjoyed a quantum leap in reliability and performance as a result of Sentinel’s work.  The environment has greatly improved fault tolerance due to the addition of Sentinel’s BaaS.  The platform is also easily expandable and scalable for future growth.  Sentinel’s managed services’ team has consistently delivered support resulting in highly-available resources for all users.