Case Studies

True tales of customer success with Sentinel

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Sentinel's Cutting-Edge MDR Security Services Strengthen a Healthcare Organization

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Customer

A major regional healthcare organization based in the Chicagoland area. They operate across over a dozen locations, including a large campus with multiple medical buildings and a hospital with 300+ beds. The customer serves their community with care delivered by over 5,000 healthcare professionals.

Environment

The customer utilizes both on-premises and cloud services to deliver healthcare outcomes. Clinical and business applications are hosted on-premises and through cloud SaaS and IaaS, including Sentinel’s CloudSelect® hosting centers.

Challenge

The customer sought advanced cyber threat protection, detection, and response services from Sentinel. They had already made substantial investments in security technologies including strong defense from Cisco DNA network, so Sentinel needed to ensure any innovative managed detection and response solutions integrated seamlessly with the existing infrastructure.

Solution

Sentinel worked closely with the customer to deploy ActiveDefense MDR (Managed Detection and Response) services using Sentinel’s own Security Insights SIEM technology powered by Cisco Splunk. This technology supports over 200 integrations, including Fortis by Sentinel’s threat intelligence. Sentinel’s SOC (Security Operations Center) service also provided the customer with 24x7x365 analyst support to respond to threats and prevent attackers from impacting the organization.

Sentinel also performed a red team exercise using Sentinel PenGuardian which leverages autonomous penetration testing leveraging AI. These tests evaluated the SOC detection and response capabilities, as well as identified gaps in the customer's security tools and configurations, ensuring continuous protection and security.

Results

The Fortis ActiveDefenseTM MDR, in combination with Security Insights SIEM, further strengthened the customer’s security infrastructure to help ensure current and future threats would be identified and eliminated faster than ever before. This included more than 25 integrations that improved the detection of cyberattacks and facilitated ingestion, alerting, and ticketing across the customer’s entire threat landscape. The customer has continued to renew their MDR contract with Sentinel for the past decade, with periodic testing, assessments, optimization, and enhancements to ensure their protection adapts to a rapidly evolving security landscape.