Case Studies
True tales of customer success with Sentinel
At Sentinel, we build technology solutions to solve business needs. Maximize a customer's investment in technology, while building secure paths for the future. Resolve business issues to build competitive advantages. Learn more about how Sentinel projects yield positive results!
Sentinel's Cutting-Edge MDR Security Services Strengthen a Healthcare Organization
Customer
A major regional healthcare organization based in the Chicagoland area. They operate across over a dozen locations, including a large campus with multiple medical buildings and a hospital with 300+ beds. The customer serves their community with care delivered by over 5,000 healthcare professionals.
Environment
The customer utilizes both on-premises and cloud services to deliver healthcare outcomes. Clinical and business applications are hosted on-premises and through cloud SaaS and IaaS, including Sentinel’s CloudSelect® hosting centers.
Challenge
The customer sought advanced cyber threat protection, detection, and response services from Sentinel. They had already made substantial investments in security technologies including strong defense from Cisco DNA network, so Sentinel needed to ensure any innovative managed detection and response solutions integrated seamlessly with the existing infrastructure.
Solution
Sentinel worked closely with the customer to deploy ActiveDefense™ MDR (Managed Detection and Response) services using Sentinel’s own Security Insights SIEM technology powered by Cisco Splunk. This technology supports over 200 integrations, including Fortis by Sentinel’s threat intelligence. Sentinel’s SOC (Security Operations Center) service also provided the customer with 24x7x365 analyst support to respond to threats and prevent attackers from impacting the organization.
Sentinel also performed a red team exercise using Sentinel PenGuardian which leverages autonomous penetration testing leveraging AI. These tests evaluated the SOC detection and response capabilities, as well as identified gaps in the customer's security tools and configurations, ensuring continuous protection and security.Results
The Fortis ActiveDefenseTM MDR, in combination with Security Insights SIEM, further strengthened the customer’s security infrastructure to help ensure current and future threats would be identified and eliminated faster than ever before. This included more than 25 integrations that improved the detection of cyberattacks and facilitated ingestion, alerting, and ticketing across the customer’s entire threat landscape. The customer has continued to renew their MDR contract with Sentinel for the past decade, with periodic testing, assessments, optimization, and enhancements to ensure their protection adapts to a rapidly evolving security landscape.
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