Case Studies

True tales of customer success with Sentinel

At Sentinel, we build technology solutions to solve business needs. Maximize a customer's investment in technology, while building secure paths for the future. Resolve business issues to build competitive advantages. Learn more about how Sentinel projects yield positive results!

Metal Company Fortifies Its Security with Cisco XDR

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Customer

This Midwest-based organization remains a leader in the refining, recycling, and reusing some of the world’s most valuable materials. For more than a century, they have focused on processing precious metals, engineering high quality alloy products, and the secure destruction of sensitive data/technology.

Environment

The customer’s network infrastructure consisted of Cisco switches, firewalls, and access points. Their compute and storage were provided by Dell. From a security perspective, they were using Cisco Secure Endpoint, Secure Email, Umbrella, and DUO. They also had Microsoft M365 E3 licenses. With a small IT department of only two resources, the customer relied on Sentinel Technologies to provide Managed Network Services and Managed SOC/SIEM services, powered by Splunk.

Challenge

Twelve months in advance of the customer's SOC/SIEM contract renewal, Sentinel Technologies introduced Cisco XDR to the customer as its logical successor.  It wasn’t until two weeks before the SOC/SIEM contract expiration that the customer decided to move forward with Managed Cisco XDR.

Solution

The customer requested that Sentinel procure, deploy, and manage the Cisco XDR solution within their environment. Sentinel's XDR onboarding team engaged and had the customer operational within two weeks.

Cisco XDR collects information across endpoints, identity, email, network, and cloud in a single dashboard, which creates a more comprehensive view of an environment for more rapid detection of threats and attacks. When working in tandem with Sentinel's SOC monitoring, the XDR solution optimizes alerting, detection, isolation, and response capabilities.

Results

The Cisco XDR Advantage solution was quickly and seamlessly integrated into the customer’s environment without incident. It simplified their security operations, accelerated response times, and empowered Sentinel's SOC monitoring team with AI-driven proactive threat detection and response. XDR has shifted the focus from manual log inspection and event correlation to real-time telemetry and autonomous correlation, delivering outcomes in minutes versus hours.