A family-owned and operated manufacturer that has been around for over 100 years, this Chicagoland-based customer creates sanitary packaging equipment for businesses to use with their food products.

The customer’s environment included a number of Cisco networking and security solutions, some of which had started to show signs of aging and would need to be upgraded soon.

Sentinel worked closely with the customer to fully understand their goals, and tailored innovative and scalable security solutions capable of adapting to and integrating with their unique needs. Cisco XDR was deployed within the customer’s environment, which utilized artificial intelligence (AI) and automation to improve their network visibility, along with detection and response capabilities. The implementation of Cisco Secure Access with Zero Trust principles also marked a significant step forward in how teams were able to connect across the customer’s systems and sites.

Using Cisco’s Enterprise Agreement model, Sentinel was able to streamline the customer’s licensing, protect their investment, and improve the way they manage their entire software lifecycle. It enabled the security modernization project to be completed with minimal disruption to the customer or their environment.

Cisco XDR both enhanced and simplified the customer’s ability to detect and respond to complex attacks across their network, endpoints, cloud, and identity. Cisco Secure Access made it easier for users and devices to seamlessly connect to cloud applications and remote networks without sacrificing essential protection. Built on a foundation of Zero Trust, it ensured traffic routing and policy enforcement remained optimal while enforcing least privilege security and high resilience.

The customer expressed deep gratitude to the Sentinel team for providing expert guidance and exceptional customer service for the duration of this security modernization engagement. These new solutions have helped them feel more prepared than ever to defend against the threats and attack strategies of today and tomorrow.

“What really stood out to me was how engaged the Sentinel team was,” explained the customer’s Director of Management Information Systems. “They listened, they understood our business, and they delivered. It was more than just a vendor relationship; it felt like an extension of our team.”