Case Studies

True tales of customer success with Sentinel

At Sentinel, we build technology solutions to solve business needs. Maximize a customer's investment in technology, while building secure paths for the future. Resolve business issues to build competitive advantages. Learn more about how Sentinel projects yield positive results!

Community Bank Authorizes Security Upgrade with Windows Hello for Business

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Customer

A locally owned and managed independent community bank headquartered in the Midwest that has served customers since the late 1800s. They emphasize flexibility, reliability, compassion, and commitment, delivering personalized financial solutions and community-focused banking services designed to help customers achieve their financial goals. 

Environment

The customer’s environment included 125 managed Windows 10 and Windows 11 devices for approximately 100 employees. The organization utilized Microsoft Entra ID, Active Directory Domain Services, Entra Connect, and Microsoft Intune to support identity and device management across its workforce.

Challenge

The financial institution wanted to strengthen security while simplifying how employees accessed corporate resources. The organization needed a modern authentication solution that would reduce password-related risks, improve usability, and integrate seamlessly with its existing Microsoft environment. The project required careful planning to ensure compatibility across devices, support future growth, and minimize disruption.

Solution

Sentinel worked with the customer to design and implement a Windows Hello for Business solution aligned with Microsoft’s modern identity and security best practices. Following a detailed assessment of the existing environment, Sentinel developed a deployment strategy utilizing Hybrid Cloud Kerberos Trust, Microsoft Intune, and Microsoft Entra ID. The team configured automated device enrollment, validated hybrid join scenarios, and tested FIDO2 support for shared device use cases. A phased rollout approach helped ensure a smooth transition, while comprehensive documentation, knowledge transfer, and best-practice guidance prepared the customer’s IT team to support the solution moving forward.

Results

Windows Hello for Business was successfully deployed in the customer’s environment, providing employees with a secure and streamlined password-less authentication experience. The new solution strengthened security, simplified access to corporate resources, and reduced the administrative burden associated with traditional password management. With automation, policy controls, and operational guidance from Sentinel, the customer’s IT team is well-positioned to support future identity and security initiatives.