The COVID-19 pandemic has fundamentally changed the way many organizations operate. This unprecedented situation has created confusion and challenges that can be difficult to navigate without the proper business continuity plans, solutions, and services. Sentinel wants to support our customers in any way we can, and help ensure they have the technology to keep their business and employees connected, productive, and secure no matter the situation.
Here are some of Sentinel's offerings designed to assist your organization with its ongoing technology needs during this critical time. Please contact us if you are interested in learning more.
Continuity plans serve as guides for maintaining essential business functions and services during a crisis or emergency situation. Sentinel’s Advisory Services can provide expert guidance on the development of a pandemic continuity plan, which acts as a supplement to any existing continuity plan with additional focus on the considerations, challenges, and elements specific to the dynamic nature of a pandemic.
While most organizations have a mobility strategy in place, few have the tools and capacity to handle extreme mobility demands like the ones created when all of your employees are suddenly required to work from home. Sentinel offers a custom-built workshop to uncover any gaps, help you establish priorities, connect you with subject matter experts, and provide your organization with practical solutions and services designed to satisfy your immediate and ongoing mobile productivity demands.
Standard collaboration tools such as email, chat, voice, and video may work well in an office environment, but may not be enough to keep workers efficient and productive in high capacity mobile or remote situations. Sentinel offers several innovative and agile cloud-based collaboration solutions from partners such as Amazon Chime, Cisco WebEx, and Microsoft Teams that can be deployed quickly for real-time communications, advanced content sharing, and video capabilities for individuals/groups. We also have industry-specific collaboration tools such as telemedicine for healthcare and distance learning for education.
If your organization doesn’t have a mobile workforce plan, company-issued laptops, and regular mobility testing for all workers, you may encounter challenges when working remotely. Sentinel wants to help ensure your employees can connect and compute quickly and securely from anywhere during critical situations. We offer cloud-based VPN services to rapidly expand capacity if needed, as well as plans that deliver virtual desktop services from our partners at Amazon and Microsoft. These solutions are delivered with fast turnaround times to support a growing remote workforce. Sentinel can even accommodate your business specific applications through a virtual desktop that enhances mobile capabilities and delivers mission critical apps such as electronic medical records or imaging services.
In an emergency situation such as a pandemic, your organization may need to rapidly expand its mobile capabilities to handle additional workloads and connections from people working remotely. This rush to connect all users often compromises your security, providing cyber criminals with an opportunity to take advantage and breach your weakened defenses. Sentinel provides solutions across all areas of the NIST cyber security framework. Our Advisory Services can help you develop a strong work from home security policy. We can also work with you to rapidly deploy protection for large-scale VPNs, cloud-hosted email, and endpoints using tools such as multi-factor authentication, heuristics, and artificial intelligence. Sentinel’s Security Operations Center (SOC) and managed detection and response (MDR) services offer 24x7x365 monitoring of your environment, with the ability to analyze, alert, and respond to threats so you can focus on the health of your business during these uncertain times.
If your organization is at all unsure about the safety and security of its remote workers, Sentinel offers a remote access penetration (PEN) test to uncover any areas of risk and assist with hardening your systems as quickly as possible. We approach from the standpoint of a compromised endpoint with access to your VPN, and will identify and exploit any visible holes within your security infrastructure. This will test the protection, detection, and response to a cyber-threat entering your enterprise from a home worker and moving laterally to monetize the attack and steal your data. This is done without disruption and in parallel to your workers’ continued productivity.
If you would like additional information on any of these COVID-19 support offerings, please contact your Sentinel account manager, or reach out to us via phone or email.