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 In today’s business climate, companies must learn to collaborate well, do it in a borderless manner, and do it fast. A truly collaborative communication system ensures that information reaches recipients quickly through the most appropriate medium, regardless of where they are working or what device they are using. Leading organizations are achieving significant business and competitive advantages by applying collaborative business processes today, improving productivity, lowering costs, accelerating decisions and innovation, and reducing environmental impacts.
Collaboration is a multi-stage journey, supported by an IT infrastructure that integrates a complete collaboration tool portfolio on an IP network infrastructure. Each stage delivers progressively greater benefits. Collaborative processes can be categorized and structured, facilitating integration into virtually any business process. Collaborative process value is maximized when encompassing suppliers, partners, and customers; collaboration must extend seamlessly beyond desktop, organizational, and corporate boundaries. Web 2.0, business video, mobility, and unified communications solutions are breaking down traditional collaboration barriers of time and distance, need for face-to-face meetings, locating the right people/resources, device dependencies, and integrating and scaling teams across geographies.  |
