Downers Grove, Illinois - Corporate Headquarters
Downers Grove, Illinois has served as Sentinel's headquarters for the last twelve years. After moving from Oak Brook, Il (which served as Sentinel's headquarters for 12 years), the facility was custom designed to support Sentinel's business model. All of Sentinel's ownership and Senior Management resides here as well as many of Sentinel's core administrative support functions.
Sentinel owns and operates a fully automated and computerized Customer Service Center at the headquarters facility. Trained and experienced Sentinel Customer Service Representatives man this facility, 24 hours a day, 7 days a week, 365 days a year.
This location also houses approximately half of Sentinel's $1million+ field services parts and supplies inventory (the remaining portion resides in regional offices or on-site at customer locations). All inventory is tracked by an automated min/max ordering system, which enables the balancing of inventories at all our facilities based on demand and usage. In the upper level of this facility is a 15-station circuit board level repair depot supporting Sentinel's field service operation.
With regard to technology consulting services, several fully configured staging labs and two training centers are housed in the Headquarters facility. In addition, Sentinel's latest customer demonstration area, the Interactive Technology Studio resides here, ready to demonstrate how the latest technology advancements are applied to meet today's business challenges.
Please contact us if you are interested in visiting our office to get a "behind the scenes" look at what differentiates Sentinel in the IT services market.
Services Include:
Communications Solutions
- Unified Communications
- Video Surveillance
- Emergency Notification Interoperability
- Digital Signage
- Video-on-Demand
- Tele/Video Conferencing
- Indoor/Outdoor Wireless & Wireless Mesh
Outsourced / Managed Solutions
- Network Administration
- Network Performance Monitoring
- Maintenance Contracts
- Managed Conferencing
- Remote Network Monitoring
- Network Managed Services
- Level One/Two Help Desk
- Time and Materials
- Temporary Staffing
- Virtualization and Server Consolidation
- Routing & Switching
- Disaster Recovery
- Email/Disc/Application Extender
- Data Management
- Data Center Design
- Network Assessments
- Back Office Application Customization
- Network Security
- Email Security
- Security Assessments
- Application Acceleration
- Backup/Recovery/Archiving
- Data Replication Solutions
- Custom Application Development
- Conference Room Design
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